For No Knot Co’s delivery and returns policies, read below.

UK DELIVERY

UK orders are sent from our London Distribution Centre via Hermes. Please allow approximately 3 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive.

EUROPE DELIVERY

European orders are sent from our distribution centre in London via Hermes International Standard. Please allow approximately 5-7 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive.

INTERNATIONAL DELIVERY

Please note international delivery times may vary. 

 DELIVERY TIMES

*Please be aware that due to COVID-19 and Christmas, deliveries may take longer than usual.

 *Working days are Monday to Friday (excluding weekends).

 RETURNS

The easiest way to return an unwanted purchase from our website is to email Orders@noknot.co with your order number with a covering note explaining the reason for the return within 14 days of purchase. The item must be unused and in the original packaging in order for us to accept your refund. Refunds will be issued within 30 working days upon receiving the item. 

Please include your original order ID, email address and name so we can locate your order and process any applicable refunds. Please note we are unable to cover the cost of your return or provide a free returns label.

For all return queries and to process a return please email Orders@noknot.co